The third chapter includes an often-overlooked aspect of planning, stakeholder, partners and collaborators identification, and staff and community engagement. A sequence of the appropriate steps in identifying internal and external stakeholders for organizational and community strategic resilience and sustainability planning is described. The chapter offers in-depth insights into identifying community and organizational level engagement, internal and external stakeholders, organizers, partners, collaborators, and implementers throughout different stages of strategic planning. Like charting the planning process, the stakeholder engagement process is multi-layered, featuring diverse stakeholders, partners, and collaborators, both internal and external. Internal stakeholders include the elected and appointed officials, staff, and part-time employees. External stakeholders are residents, community members, partners, non-profit and business organizations and their representatives, educational institutions, boards and task forces, vendors, contractors, local, regional, state, and national organizations. The initial strategic resilience and sustainability planning action involves staff with defined roles and responsibilities and identifying target and outcome champions. The strategic resilience and sustainability planning process empowers employees to own the designated targets, promotes leadership and accountability, and furthers collaboration.
“When we deal with cities we are dealing with life at its most complex and intense.”
Jacobs (1961, p. 372).
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